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EVGA FAQ help Center

Top 25 FAQs

How can I get a copy of my Newegg invoice and upload it to my EVGA account?
Where can I locate the serial number and part number of my EVGA product?
Where can I find a list of compatible memory for my EVGA motherboard?
When RMAing a product, what should I send in and how should I package the defective item?
What is the difference between -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -GR, -K1, -KR, -LA, -LE, -LR, -LX, -T1, -TR, -TX, -T2, -BR, -B1, -BX, -DR, -RX models?
I have accidentally unregistered one of my products. How do I fix the registration?
What is EVGA ELITE membership?
What method of payment can I use to to pay for an EAR, RMA, step-up, or online purchase through EVGA?
It fails to uninstall the Display Link Core, Display link Display, Or UV+ Graphics using the add / remove programs.
Do I need to unregister a product if I sell it?
What kind of warranty does my B-Stock item come with?
Prepaid UPS Shipping Label (ARS Labels for Standard RMAs and EARs)
Are blown capacitors covered under warranty?
Do I need an invoice to RMA my RMA, Step-up, or purchase directly from EVGA?
I'm trying to register my product, but the website is telling me that the serial number has already been registered.
How do I delete my EVGA member account?
What is the difference between a standard RMA and an EAR ( EVGA advanced RMA )?
Do I have to register an RMA or replacement product?
Why do I get a credit card error when submitting my credit card on EVGA.com?
Can I step-up two graphics cards towards the upgrade of one better card?
I received my RMA Replacement without any of the accessories, SLI bridge, and chipset fan.
I cannot enable 3 or more monitors on multiple GeForce graphics cards.
When registering a product received from an RMA what do I use for the place and date of purchase?
Are EVGA RMA products recertified?
Programs to test components with.

Most Recent FAQs

I hear a clicking noise from my NU Audio Card when I turn on my system or sometimes when I adjust software settings. Is something wrong with my NU Audio Card?
How do I delete my EVGA member account?
Prepaid UPS Shipping Label (ARS Labels for Standard RMAs and EARs)
What is EVGA ELITE membership?
Can I upgrade my pre-order to an ELITE version of my card?
How can I get a copy of my Newegg invoice and upload it to my EVGA account?
Do I need to unregister a product if I sell it?
What kind of warranty does my B-Stock item come with?
A delivery notice was left at EVGA RMA dept.
Programs to test components with.
Are blown capacitors covered under warranty?
Do I need an invoice to RMA my RMA, Step-up, or purchase directly from EVGA?
Do I have to register an RMA or replacement product?
Are EVGA RMA products recertified?
I cannot enable 3 or more monitors on multiple GeForce graphics cards.
It fails to uninstall the Display Link Core, Display link Display, Or UV+ Graphics using the add / remove programs.
I have accidentally unregistered one of my products. How do I fix the registration?
When RMAing a product, what should I send in and how should I package the defective item?
What is the difference between a standard RMA and an EAR ( EVGA advanced RMA )?
When registering a product received from an RMA what do I use for the place and date of purchase?
What warranty do -RX or recertified products have?
What is the difference between -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -GR, -K1, -KR, -LA, -LE, -LR, -LX, -T1, -TR, -TX, -T2, -BR, -B1, -BX, -DR, -RX models?
What method of payment can I use to to pay for an EAR, RMA, step-up, or online purchase through EVGA?
Why do I get a credit card error when submitting my credit card on EVGA.com?
What kind of warranty do products that end in -BR carry?

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