FAQ

EVGA FAQ help Center

Top 25 FAQs

When do I need to provide my receipt or invoice? How do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
How do I disable the onboard video card built into my motherboard?
Motherboard Debug Post Codes
How do I get a copy of my Amazon invoice?
Does overclocking void my warranty on EVGA products?
How can I check my power supply's 12v rail voltage in my motherboard's BIOS?
What's the priority for the output ports on my EVGA graphics card (or Why is my BIOS showing on the wrong monitor)?
What does a blinking red light on an X58 motherboard mean.
Where can I find a list of compatible memory for my EVGA motherboard?
Which Graphics Cards are compatible with EVGA PowerLink?
Why do my GPU clocks remain high when my system is idle?
What is AHCI and how does it differ from SATA IDE Compatibility Mode? What EVGA Products have limited support for AHCI?
What HD resolutions and refresh rates are supported for Geforce GTX 600 series and later graphics card?
How can I check the status of my Warranty, RMA, and Step-Up?
How can I get a copy of my invoice for purchases from EVGA's Official eBay Store?
How do I create an EVGA member account? How do I register my product after creating a EVGA.com account? I called EVGA's tech support and was asked to register my product and upload a sales receipt, how do I do this?
How do I disable Blue Screen of Death (BSOD) automatic restart in Windows?
No video at POST with new video card in Windows 8 prebuilt machine? (a.k.a. How to disable Secure Boot)
Nvidia Install Failed / Cannot install PhysX drivers
Does EVGA ship Internationally?
When RMAing a product, what should I send in and how should I package the defective item?
ATX voltage tolerances
How and when can I return a product that I purchased from evga.com?
What is the difference between -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -GR, -K1, -KR, -LA, -LE, -LR, -LX, -T1, -TR, -TX, -T2, -BR, -B1, -BX, -DR, -RX models?
RTX 2080/2080Ti has LED or fan issues after running Precision X1 for the first time.

Most Recent FAQs

How Do I Troubleshoot Issues with Flow Control For My CLC Cooler?
Can I disconnect the USB Cable to a CLC Cooler after changing settings?
How do I delete my EVGA member account?
What are the measurements for the EVGA NVLink bridges?
How Do I Resolve NU Audio Driver Issues on Windows 7?
Why is a molex to SATA adapter insufficient to power the EVGA NU Audio card?
How to troubleshoot if I am experiencing issues with my EVGA NU Audio Card?
How to install drivers for the EVGA NU Audio card?
What are the measurements of the RTX 20 Series Hydro Copper Waterblocks?
I’ve installed everything, but audio is playing out of another device
What TDP can the EVGA CLC coolers support?
How do I install a Dual Slot Bracket onto my RTX Triple Slot stock cooler?
RTX 2080/2080Ti has LED or fan issues after running Precision X1 for the first time.
How can I get a copy of my invoice for purchases from EVGA's Official eBay Store?
How do I connect my motherboard to the RGB control board in the DG-7 cases?
The LCD on my Z10 Keyboard went blank or froze. How can I fix it?
How do I troubleshoot Hybrid or CLC Pump Noise?
How can I assign Macro Keys to my EVGA Z10 Keyboard?
What Fans, Radiators, Power supply and GPU sizes does my DG-7 Series case support?
Why do my GPU clocks remain high when my system is idle?
What are the specifications of the EVGA SC17 1080 17.3" 4K Gaming Laptop power supply?
How to Enter UEFI - Windows 10
Prepaid UPS Shipping Label (ARS Labels for Standard RMAs and EARs)
PXOC LED brightness level
What is the radiator mounting screw size for the EVGA Hybrid and CLC coolers?

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